Returns Policy
At Saab, we understand the importance of receiving your order in perfect condition. In the rare event that you receive a damaged item, we request you to inform us promptly for a hassle-free resolution. Kindly notify us within 24 hours of receiving the damaged item with clear pictures or a video clearly demonstrating the damage. Our dedicated customer support team will assess the issue and, if eligible, facilitate an exchange for the damaged product. Please note that timely notification and appropriate documentation are essential for the smooth processing of damaged item returns. Thank you for your cooperation, and we appreciate the opportunity to make things right for you. Your satisfaction is our priority at Saab Pakistan.
Shipping
At Saab, we are delighted to offer nationwide delivery to bring our quality products to your doorstep. We aim to deliver your orders efficiently and promptly. While we endeavor to cover all cities across the country, please note that if your city does not currently have one of our outlets, additional delivery charges, known as "builtly charges," may apply. These charges vary based on your location and the specific product you ordered. We appreciate your understanding and cooperation in ensuring a smooth and reliable delivery experience. For any inquiries regarding shipping or builtly charges, please feel free to contact our Customer Support team.